International Hotel RulesEndorsed the Council of the International Association of the hotel on November 2, 1981 Kathmandu, Nepal
Introduction
International hotel rules were first published by the International Hotel Association 60 years ago. They then revised several times. However, given the development of international tourism over the past 20 years it has become necessary to make them again.
I. Purpose
The International hotel is a codification of generally accepted rules of international trade practices, regulatory affairs contract for accommodation. They are designed to inform the guest and the hotel owner about their mutual rights and obligations.
These rules are in addition to the provisions in national legislation on the contractual relationship. They apply where such legislation does not include specific provisions concerning the contract for accommodation.
II. Contracting Parties
A person staying in a hotel, not necessarily a party to the treaty; contract for accommodation can be concluded on his behalf by a third party. In these rules the term "customer" means an individual or entity to conclude an agreement on accommodation and responsible for the payment of the placement. The term "guest" means the individual, which includes accommodation or housed in a hotel.
Part I. Treaty Relations
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Article 1. Treaty on the deployment
In accordance with the contract on hotel accommodation owner must provide guest accommodation and additional services.
It is anticipated that correspond to the normal services provided services at the hotel, depending on their category, including the use of numbers and the convenience of those who are usually provided for the overall needs of guests.
The customer is responsible for paying for contract price. Terms of the contract subject category hotels, national legislation or guidelines on the activities of the hotel (if any). International hotel rules and regulations house hotel, which must be shown guest.
- Article 2. Form of agreement
The agreement does not have any particular form. He is considered concluded, when one party accepts the conditions proposed by the other party.
- Article 3. The validity of the contract
The agreement can be concluded for a definite or an indefinite period.
When the contract is estimated at the time, considered the most concerted short period.
The Treaty on the deployment ends at 12.00 day after the day the arrival of the client, if not stipulated in the contract and agreed to the deployment of longer than one day.
Any contract for an indefinite period is considered a contract for one day. In this case, the declaration of the end of the contract, which ended at 12.00 the next day, should be done by one party.
The statement made by a hotel guest on this matter, should be seen as a statement made by the client.
- Article 4. Implementation of the treaty
Proprietor and the client obliged to respect the terms of the contract.
- Article 5. Failure contract
If the contract is not wholly or partially executed responsible party is obliged to fully compensate the other party all of its losses. The aggrieved party shall take all necessary steps to reduce potential losses.
If the owner of the hotel can not fulfill the contract, he must take steps to find another location, equal or higher standard in the same locality. All additional costs incurred in connection with this, is to be funded by the hotels. If it does not provide this, it would be to court for compensation.
- Article 6. The end of contract
Except where national legislation or national trade practices otherwise interpret the terms of the contract, any contract can not be considered completed until the complete its execution, unless the parties agreed on a reciprocal basis.
- Article 7. Payment
Hotel can request a full or partial pre-payment.
If a hotel receives from the client a sum of money in advance, it should be considered provisional payment for accommodation and additional services to be provided. Hotel must return the money paid in advance, in the amount of excess prepayment of the amount needed to pay unless the advance was not specified, that this preliminary contribution is irrevocable.
Account shall enter into force upon its delivery. The hotel is not obliged to accept cheques, cheques, credit cards or other types of cashless payment, unless separately. Payments should be carried out in the national currency, if the hotel is not specified a different order.
- Article 8. Breach of contract
Any serious or repeated violation of treaty obligations entitles the aggrieved party to terminate the contract immediately, without prior notice.
Part II. Other Commitements
- Article 1. Responsibility Proprietor
Legal liability of the owner of the hotel is determined by national legislation.
In the absence of national legislation relevant provisions must be taken of the European Convention of December 17, 1962
Responsibility for guest property usually is limited, except in cases where the fault is obvious the hotel owner or his servants.
Duty at the hotel to take possession of value depends on the size and hotel category.
Responsibility for value can be reasonably limited, if a guest was informed about this time.
The owner of the hotel is not liable for guests vehicles and their contents.
- Article 2. Responsibility guest / client
Guest (client) to the owner of the hotel bears legal responsibility for any damage to persons, buildings, decoration or equipment installed at his fault.
- Article 3. Delay property guest
Hotel as guarantees of payment of any provisions of the amounts it has the right to detain and in the future to realize the commercial value of any property, delivered a guest room in the hotel.
- Article 4. Behavior guest
Guest must behave in accordance with the customs and internal rules, adopted at the hotel.
A serious or repeated violation of the rules of the Internal Order gives the hotel the right to terminate the contract immediately, without prior notice.
- Article 5. Pets
If a guest wants to bring pets to the hotel, he must pre-verify that it is allowed by the rules of the Internal Order of the hotel.
- Article 6. Occupation and Liberation rooms
If this is not specified otherwise, number (s) reserved (s) for the guest, should be ready to 14.00, and depart numbers released by noon.
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